Privacy Policy

1. Introduction

ZYVERY GLOBAL LIMITED ("we", "us", or "our") is committed to protecting your privacy and handling personal data in a transparent and lawful manner. This Privacy Policy applies to information collected through zyvery-global.com and related communications with our business.

By using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please refrain from using our website or providing personal data to us.

2. Data Controller

The data controller responsible for your personal information is:

3. Information We Collect

We may collect and process the following categories of personal data, depending on how you interact with us:

• Identity and contact data — such as your name, company name, job title, email address, telephone number, and postal address when you enquire about our services or request a proposal.
• Technical and usage data — including IP address, browser type, device identifiers, operating system, referral source, pages viewed, session duration, and general interaction patterns on our website.
• Communication data — messages, enquiries, and any other information you voluntarily provide through contact forms, email correspondence, or direct communication.
• Cookie and preference data — information stored through cookies and similar technologies, including your cookie consent preferences.
• Marketing and analytics data — aggregated or pseudonymised insights derived from website traffic, campaign performance, and audience behaviour where applicable.

We do not intentionally collect special category data (such as health information or biometric data) through this website. Please do not submit sensitive personal information unless it is strictly necessary and you have a lawful basis to share it.

4. How We Use Your Information

We use personal data for legitimate business purposes connected to our IT marketing services and website operations, including:

• Responding to enquiries and managing client or prospect communications.
• Delivering proposals, service information, and requested materials.
• Operating, maintaining, and improving the performance and security of our website.
• Analysing traffic patterns and user engagement to enhance content and usability.
• Complying with legal obligations, regulatory requirements, and lawful requests.
• Protecting our business, website, users, and intellectual property from fraud, abuse, or unauthorised access.
• Sending relevant marketing communications where permitted by law and aligned with your preferences.

5. Legal Basis for Processing

Under UK data protection law, we process personal data only where a lawful basis applies. Depending on the context, this may include:

• Consent — where you have given clear permission, such as accepting non-essential cookies or opting in to marketing communications.
• Contract — where processing is necessary to respond to your request or perform a contract with you or your organisation.
• Legitimate interests — where processing supports our business operations, website security, analytics, or client relationship management, provided your rights are not overridden.
• Legal obligation — where we must retain or disclose information to comply with applicable laws or regulatory duties.

6. Cookies and Similar Technologies

Our website uses cookies and comparable technologies to enable core functionality, remember preferences, and understand how visitors use the site. Essential cookies are required for basic operation. Analytics and performance cookies are used only where you have provided consent through our cookie banner.

You can manage cookie preferences at any time through your browser settings. Declining certain cookies may affect site functionality or limit personalised features. For further detail on the types of cookies we use and how to control them, refer to the cookie notice displayed on our website.

7. Sharing and Disclosure

We do not sell your personal data. We may share information with trusted third parties where necessary to operate our website and deliver services, including:

• Hosting, infrastructure, and website security providers.
• Analytics and performance measurement platforms.
• Professional advisers such as legal, accounting, or compliance consultants.
• Regulatory bodies, courts, or law enforcement where required by law.

All third-party processors are required to handle personal data securely and only for specified purposes under appropriate contractual safeguards.

8. International Transfers

Your information may be processed in the United Kingdom and, where service providers operate internationally, in other jurisdictions. When personal data is transferred outside the UK, we ensure appropriate safeguards are in place — such as adequacy regulations, standard contractual clauses, or equivalent mechanisms recognised under applicable data protection law.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of data and the nature of our relationship with you.

Enquiry records are typically retained for a defined period to manage follow-up and business development. Technical logs may be stored for shorter intervals for security monitoring and diagnostics. When data is no longer required, it is securely deleted or anonymised.

10. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include access controls, secure hosting environments, and internal policies governing data handling.

While we take reasonable steps to safeguard information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously review our practices to maintain a proportionate level of protection.

11. Your Rights

Under UK data protection legislation, you may have the following rights in relation to your personal data, subject to applicable conditions and exemptions:

• The right to access a copy of the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request erasure of personal data in certain circumstances.
• The right to restrict or object to processing in specific situations.
• The right to data portability where processing is based on consent or contract and carried out by automated means.
• The right to withdraw consent at any time where processing relies on consent.
• The right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom.

To exercise any of these rights, please contact us using the details provided in this policy. We may need to verify your identity before responding to certain requests.

12. Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Children's Privacy

Our website and services are intended for business and professional audiences. We do not knowingly collect personal data from individuals under the age of 16. If you believe we have inadvertently received information from a minor, please contact us so we can promptly remove it.

14. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Any updated version will be published on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

For terms governing use of this website, please refer to our Terms of Service.